Helpful answers
Frequently asked questions.
Choosing a vehicle, coordinating your group or reviewing a reservation? Start with the questions below.
Planning your journey
Share your event date, pickup and destination details, passenger count, timing and preferred vehicle through Plan Your Ride, by email or by phone. The team can then review the itinerary and available arrangements.
Contact Danaro when the date and main itinerary are known. Popular event dates may have fewer options, but availability should always be checked for your actual vehicle and route.
Danaro is based in Carlstadt, New Jersey. The team reviews wedding, event, airport and group itineraries throughout New Jersey and selected Tri-State routes. Confirm the complete route before relying on coverage.
Choosing a vehicle
Yes. A model and color can be included as a preference. The final vehicle arrangement depends on availability and the details in your written confirmation.
No. Share both the passenger and luggage counts. The vehicle configuration, formalwear and any access needs can also affect the right arrangement.
Describe any boarding, mobility, equipment or other access needs when you inquire. Danaro can review the available arrangements with you. Do not assume every vehicle provides the same access features.
Weddings and groups
Provide separate movements for the couple, wedding party and guests. Danaro can review a coordinated arrangement across different vehicle types and pickup locations.
Share the hotel locations, guest count for each pickup and desired return windows, including the final departure. These details are reviewed together with the vehicles and route.
Choose a planner, event organizer or responsible group contact who can answer questions and authorize agreed changes without interrupting the couple or every passenger.
Quotes and reservations
No. Preparing an itinerary or sending an inquiry does not reserve a vehicle. A reservation is confirmed after Danaro reviews availability, the itinerary, price and applicable terms and issues confirmation.
Use the online booking option on Plan Your Ride to continue with Danaro’s reservation service. For a complex wedding or multiple vehicles, contact the team to review the complete arrangement.
Your written quote explains the applicable service window and charges. Ask about waiting, tolls, parking, gratuity, additional stops and overtime before confirming.
Changes and support
Contact Danaro as soon as you know, using the details in your confirmation. A change may affect the vehicle arrangement, service time or price and needs to be reviewed.
The cancellation and payment terms in your written transportation agreement apply to your reservation. Contact Danaro promptly if you need to change or cancel; a general website inquiry does not cancel an existing reservation.
Contact Danaro at 201-939-7077 or info@danarolimo.com with your reservation reference. For time-sensitive travel, call the contact supplied in your confirmation.
Let’s make a plan
Have a question about your own plans?
Every itinerary is a little different. Contact Danaro to review the details that matter to your journey.