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Booking ground transportation for a charter crew.

A guide for flight coordinators: how to book crew transportation between Teterboro or Newark and the crew hotel, with what to send and what to agree.

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A few things to keep in mind.

  • Send the crew size, bags, FBO or terminal, hotel and next report time.
  • Name one operations contact for schedule changes.
  • Plan the return to the aircraft as its own pickup.
  • Agree billing and recurring service before the first rotation.

What to send with the request.

A crew transfer is simple when the details are complete. Include the number of crew and bags, the arrival FBO or terminal, the crew hotel, the arrival time and the next report time.

  • Crew size and luggage
  • Airport and FBO or terminal
  • Tail number or flight
  • Crew hotel address
  • Arrival and next report times
  • Operations contact

When the schedule changes.

Crew duty times change with the trip. One operations contact who can update the ground-transportation company avoids two people giving different times. Agree in advance how extended waiting is handled.

Recurring rotations.

Operators with regular trips into Teterboro or Newark often set up recurring crew transfers. Discuss the routes, frequency, invoicing and the contact who approves each movement with the provider before the first rotation.

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